Data Collection
Sirf woh information collect karte hain jo account chalane, withdrawals verify karne aur compliance rules follow karne ke liye zaruri ho.
LEGAL REFERENCE
Privacy Policy — Aapke Account Ki Hifazat
Jab aap ev01 par account kholte ho, aapka personal information encrypted rahta hai aur hamari servers par secure rehlata hai. Ham nahi batate aapke naam, phone number ya...
Data EncryptionPakistan CompliantNo Third-Party SharingAccount Security
Hamari Privacy Posture Explained
Aapke account ke liye jo information chahiye — email, phone number, JazzCash ya Easypaisa wallet ID, banking details — woh sirf aapka account open karne aur withdrawals verify karne ke liye use hota hai. Hum jahan local qanoon ijazat deta hai, wahan aapke data ko store aur process karte hain. SadaPay aur Raast transfers bhi encrypted stay karte hain. Agar aap apne
account ko deactivate karo, toh rehne wale personal records hamari legal compliance file mein rahte hain, lekin active processing band ho jati hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
QUESTIONS KA JAWAB
Privacy ke Liye Hamse Contact Karo
Team online
Email Support
Aapke privacy concerns ke liye hamse [email protected] par likho. Hamari team 24 ghante mein jawaab de deti hai.
Live Chat
Lobby mein help icon dabao aur hamse directly poocho. Privacy aur account security ke sawaal jaldi hal ho jate hain.
Account Settings
Aapka profile mein aap apni personal information dekh sakte ho, update kar sakte ho aur manage kar sakte ho.
BHAROSA KI NAYAD
Hum Privacy Seriously Lete Hain
Encryption Standard
Sabhi payment aur personal data TLS 1.2 encryption ke through transit hote hain. Stored data bhi encrypted state mein rehta hai.
No Cookies for Ads
Hamari site par third-party advertising cookies nahi hote. Sirf session aur analytics tracking ke liye light cookies use hote hain.
Annual Audit
Hamara privacy infrastructure saaly review hota hai taake koi gap na rahe. Updates apne privacy page par announce hote hain.
Vendor Contracts
Jo payment processors aur hosting services use karte hain, un ke saath signed data-protection agreements hote hain.
Pakistan Regional Servers
Aapka account data supported ilaqon mein local servers par rehta hai, cross-border transfer nahi hota.
Data Retention Rules
Account close hone ke baad inactive data 180 din tak rakhte hain, phir securely delete kar dete hain.
HAMARA APPROACH
Privacy Policy Ke Core Points
Encryption in Transit
Jab aap lobby access karte ho, payment details bhejte ho ya profile update karte ho — sab HTTPS aur TLS ke through secure rehte hain.
No Selling Data
Aapke email, phone number ya gaming history ko third-party ad networks, brokers ya marketers ko frochat nahi karte.
Withdrawal Verification
JazzCash, Easypaisa, SadaPay ya Raast payout verify karne ke liye bank-level checks hote hain — aapka identity safe rahe, isliye.
Account Closure Rights
Agar aap account close karna chahte ho, apni saari personal data delete ya export kar sakte ho — hamari support team 7 din mein complete kardega.
Policy Changes
Agar ham privacy policy mein koi bada change kare, toh email se 30 din pehle notice de denge aur aapko opt-out ka moka denge.
Compliance Scope
Yeh policy un saari jhedan mein apply hota hai jahan local qanoon hamara operation allow kerta hai. Region-specific terms alag hain.
Privacy-First Account Experience
One-Account Access
Aapka single ev01 login se live tables, slots aur sportsbook tak pohanchna — sab ke liye same encrypted session.
Payment Method Privacy
JazzCash, Easypaisa, SadaPay aur Raast linked hone ke baad hamara system sirf transaction IDs store kerta hai, wallet numbers nahi.
Withdrawal Audit Trail
Har withdrawal automatically timestamped aur encrypted log mein save hota hai — aapke paise ki journey transparent rehti hai.
Profile Control
Aapke account settings mein privacy level adjust kar sakte ho — kaun si info visible rahe, kaun se notifications off karo.
Session Security
Idle session auto-logout hota hai 30 minut baad. Agar aap public wifi par khel rahe ho, logout karke ja sakte ho.
Data Export Right
Kabhi bhi apne personal data ka complete export maang sakte ho — CSV format mein, aapke email par bhej denge.
Privacy Ke Baare Mein Aksar Pooche Gaye Sawaal
Nahi. Sirf marketing communications aur account-recovery ke liye hamara internal system use karte hain. Agar aap promotional emails off kar do, tab email bilkul nahi bhejenge.
Payment gateway ke saath encrypted tokens bheje jate hain. Wallet numbers ya pins hamari database mein store nahi hote. Sirf payout history encrypted format mein rehti hai.
Nahi. Security team aapke password kabhi nahi dekh sakte. Password reset link email ke through bhejte hain. Aap khud naya password set karte ho.
Bilkul nahi. Aapka activity history sirf aapke account mein private rahe. Leaderboards ya tournaments mein sirf aapka username dikhta hai, full name nahi.
Account close ke baad 180 din tak data retain karte hain legal aur tax reasons ke liye. Phir securely delete ho jata hai. Pending disputes ho to wo settle hone tak rahta hai.
Haan. Sab domestic payment methods — JazzCash, Easypaisa, SadaPay, Raast — encryption ke through transfer hote hain. Bank-level security follow hote hain.
Haan. Koi major change karne se pehle email notification 30 din pehle bhejte hain. Aapko opt-out ka moka milta hai.